Please be reminded that we are a small bakery and while we keep busy baking biscuits everyday, we try not to keep inventory on hand, this is to ensure that we send you the freshest product possible. What this means to you as a customer, is that you can expect your order to ship approximately 5 to 10 business days from when the order is placed.

 

When can I expect to receive my order?

Shipping speed depends on where you reside. To see how long it will take to deliver your order, you can useCanada Post's Delivery Standard tool. Simply enter "L4K 2B9" in the 'Sending From' postal code box and enter the postal code you would like the order to be delivered to in the 'Sending To' box.

For more accurate tracking, you can use the tracking number that is sent in the shipment confirmation email.

Which courier service do you use to ship orders?

We ship all orders via Canada Post using Expedited Parcel service

I have  purchased online from northernbiscuit.ca, can I process a return?

Due to the nature of our products being a baked consumable good we are unable to honour any return requests.

If an exception is needed to be made please contact us at information@northernbiscuit.ca with your order number and details about the product.

How long will it take for my order to ship?

We are a small bakery and while we keep busy baking biscuits everyday, we try not to keep inventory on hand, this is to ensure that we send you the freshest product possible. You can expect your order to ship approximately 5 to 10 business days after your order is placed.