Privacy Policy

Privacy Policy – Effective date: Feb 7, 2020


What our Privacy Policy Covers & What We Collect

Northern Pet Products Inc. is committed to respecting your privacy. We value being transparent with our customers (that’s why our ingredient information is located right at the front of our treat bags!) and we believe you should have the right to know about how your personal information is obtained on, and about the data we collect about you, how it is used and shared. The term “personal information” refers to information that is about an identifiable individual. This may include things like your name, e-mail address, mailing address, telephone number, or information about the products you purchase.


This privacy policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you make a post on Facebook or Instagram, that information is governed by the privacy policy on those websites and is not governed by our policy.


Please note that we do not intentionally collect any personal information from those individuals under the age of 18. If you are under 18, you can browse our website, but you should not make a purchase, register, or submit personal information to us.


How We Use Your Personal Information

Northern Pet Products Inc. uses the personal information that it collects to provide you with products, information, and services. We may use your information to track your purchase history, and contact you for account and promotional purposes.


How We Share Your Personal Information

Northern Pet Products Inc. respects your privacy and does not share your personal information with external parties.


How We Protect Your Information

The file containing your personal information is maintained on our servers or those of our service providers and is accessible by our authorized employees who require access in order to perform their job functions. While we attempt to protect the information in our possession, no security system is perfect and we cannot guarantee that information about you will remain secure in all circumstances.


You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. However, if you withdraw your consent to certain uses or disclosures of your personal information, we may no longer be able to provide certain products or services.


If you have any questions about our privacy policy or you would like to request access to or correction of your personal information, you may contact us by e-mail at

Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections.


If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail or telephone.


Policy Changes

We may revise this policy from time to time. You should review our privacy policy periodically so that you keep up-to-date on our most current practices. We will note the effective date of the latest version at the top of each policy.